Industries · Logistics
One tender draws on facts owned by five different teams.
Capacity from operations. Rates from pricing. Customs from trade compliance. Security from IT. Emissions from sustainability. Tribble answers shipper RFPs from what each team already approved, and sends only the new questions back to them.
- 1.4Describe your network coverage and capacity for the lanes listed. OperationsApproved answer, reused
- 2.2Provide your accessorial schedule and fuel surcharge method. PricingApproved answer, reused
- 3.5Are you C-TPAT or AEO certified? Trade complianceApproved answer, reused
- 4.1Report Scope 1 and 2 emissions for last year. SustainabilityApproved answer, reused
- 5.3Describe how shipment data is secured in your TMS. SecurityNew, sent to its owner
The documents shippers send.
Grouped by who owns the answer. Every one draws on the same approved material.
| Document | What it asks for | Answer it with |
|---|---|---|
| Operations and pricing | ||
| Shipper RFPs and lane bids | Lanes, capacity, transit times and rates | RFP automation → |
| Routing guide onboarding | Carrier profile, insurance and service commitments | RFP automation → |
| Trade and compliance | ||
| Customs and cargo security programs | C-TPAT, AEO, TAPA and cargo security | Proposal automation → |
| Sustainability | ||
| Emissions and ESG surveys | Scope 1, 2 and 3 data, SmartWay, fleet and fuel | Proposal automation → |
| Technology and security | ||
| Customer security questionnaires | TMS and WMS security, EDI and API integration, data handling | Security questionnaires → |
Three kinds of provider, three kinds of bid.
3PLs and contract logistics
Shippers run a formal RFP for warehousing and fulfillment, then a detailed operations review.
- They send
- RFPs, site questionnaires, security reviews
- They check first
- Network, systems, service levels
Carriers and freight forwarders
Shippers bid their lanes every year and score carriers on rates, capacity and compliance.
- They send
- Lane bids, routing guide onboarding, customs questionnaires
- They check first
- Coverage, transit time, C-TPAT or AEO
Cold chain and specialty freight
Temperature-controlled and high-value freight bring extra audits.
- They send
- RFPs, quality and food safety audits, security questionnaires
- They check first
- Temperature control, TAPA, food safety certifications
One question, start to finish.
What happens to a single question when a shipper sustainability survey lands.
The question
Provide Scope 1 and Scope 2 emissions for the last reporting year, and describe your emissions reduction targets.
Example: shipper sustainability survey, owned by your sustainability lead
- 01
It comes in
The survey arrives inside the RFP or through the shipper’s supplier portal. Tribble reads every question, including the multi-part ones.
- 02
Tribble drafts it
It matches the question to your approved emissions disclosure and drafts the reply.
Sourceannual sustainability report. Owner: your sustainability lead. - 03
Only what’s new gets reviewed
The reduction targets changed this year, so that part goes to your sustainability lead with the change marked.
- 04
It goes back in their format
The answers go back into the shipper’s RFP, ready to submit.
What it looks like in Tribble Respond.
Account managers who know every service you sell.
Tribble Engage answers sales and account teams in Slack or Teams with the approved answer and its source, so a freight account manager can answer a warehousing question without waiting on another team.
Tribble Scribe records the call, drafts the follow-up and updates the CRM.
Example · Slack
@Tribble do we offer bonded warehousing in the Midwest, and how should I describe it?
Yes. Use the approved warehousing services description. It lists the bonded locations and their certifications.
Sourcewarehousing services summary, approved by OperationsMapped to the programs shippers ask about.
- C-TPATUS customs and border supply chain security
- AEOEU authorized economic operator status
- TAPA FSR and TSRCargo security standards for facilities and trucking
- SmartWayEPA freight emissions program
- GLEC FrameworkLogistics emissions accounting
- ISO 14001Environmental management
Tribble answers from your own evidence for each framework. Tribble itself is SOC 2 Type II compliant.
It learns from the tools your team already uses.
Service descriptions in SharePoint, past RFPs in Google Drive, certifications in Confluence, account history in Salesforce. Tribble connects to them and keeps each one’s permissions.
Why general-purpose AI isn’t enough for shipper RFPs.
| Compare | Generic AI | Tribble |
|---|---|---|
| Answers from | Public training data | What each of your teams already approved |
| Rates and accessorials | Guessed | From the schedule pricing approved |
| Certifications | Out of date | Linked to your current C-TPAT, AEO or TAPA status |
| When something changes | Nothing updates | Update it once and every new response uses it |
| Review | Every team checks everything | Only new or changed answers go to their owner |
Proof from a team doing the same work.
Customer story · Outsourced services
How TaskUs built a governed sales knowledge base by answering RFPs
Read the TaskUs story →TaskUs isn’t a logistics company, but it sells operational services through long RFPs the same way, with answers owned by many teams.
Rated by the teams that use it.
Fall 2026, across RFP, AI Sales Assistant, AI Meeting Assistants, AI Proposal Generator Tools and Sales Analytics. Read the reviews on G2 →
FAQ
Common questions.
Can Tribble handle lane bids and rate sheets?
Tribble drafts the narrative and questionnaire parts of a tender from approved answers. Rates come from the schedules your pricing team approved, and anything new goes to pricing.
We run freight, warehousing and customs as separate businesses. Does that work?
Yes. Answers can be approved for one business or for the whole company, and each team only sees what it’s permitted to use.
How do we keep certifications current in every RFP?
Link the answer to the current certificate. When it renews, update the answer once and every new response uses it.
Does Tribble answer customer security questionnaires?
Yes. Security questions draw on your approved security documentation, and anything new goes to IT. Tribble itself is SOC 2 Type II compliant.
How is this different from last year’s RFP folder?
A folder holds last year’s answers. Tribble knows which ones are still current and who approved them, and sends anything it isn’t sure of to the right team.
Bring your next shipper RFP.
Send a redacted RFP or sustainability survey. We’ll answer it from your own material on the call, and show you which questions would go to each team.
Book a working session